FAQ
shipping?
Frequently Asked Questions
Where are you based?
Me and my studio are based in Berlin, Germany. More specifically in the part of town called Friedrichshain. It a known hub for its intense nightlife (Berghain is just down the road), alternative subculture and lively streets, filled with gentrified cafés, flea markets and natural wine bars.
Do you ship worldwide?
Yes I ship worldwide. If you have a legal address I will find a way to get your new piece of handcraft to you.
Do you offer size swaps?
Yes, I offer size swaps. Please get in contact, but please be aware that a completely new garment will be made, just for you, which can take up to two weeks. I appreciate you being patient in these cases.
Which size do I need?
Please refer to the sizing guides. Ideally compare to existing garments in your wardrobe but please consider the material choice. The sizing of an elastic hoodie will not be comparable to our tough and hard wearing canvas.
Also consider the model sizes and how you might be relating to those.
If unsure, please get in contact, I would be happy to help you out.
My size does not exist. Can you help?
Sure! As I operate my own atelier and am doing every single piece of clothing by myself, I can adjust to every body measurement. If you have any special requests regarding size selection, please contact me.
What does sewn single handedly mean?
This means that one single person made the whole garment by hand, from start to finish. From cutting, to ironing and pressing, to sewing and finishing. And also finally dyeing.
This is the exact opposite of a mass produced, assembly-line garment, which is made by many workers, each doing one small, very specialized step. Imagine one person ironing pockets, all day long. A different person sewing only waistbands. A different person only sewing on buttons. Craft disappears in anonymity. Design pieces become interchangeable and a disposable good.
I want to act opposite to this. I want you to know who made your garment, how long it took them to do this, how many coffees they needed. I want you to have a relationship with your new piece and the craftsperson, who made it.
Do you offer returns and refunds?
Sadly no, I don't accept any returns/exchanges for change of mind because every product will be manufactured on request and based to your unique specifications.
If you are unhappy with the sizing of a clothing piece, please get in touch, I want you to be completely happy and satisfied with your new product.